IT Specialist

IT Specialist


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* Print it and fax to 505-831-9128, ATTN: HR.
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  Legacy Church
  7201 Central Ave. NW
  Albuquerque, NM 87121

IT Specialist Job Description


Position Summary:


Duties and responsibilities for the IT Specialist include:


* Ability to travel is required, 10% (only during week days, except for rare occasions)

* Provide desktop support including PC hardware and software troubleshooting, installation, moves/adds/changes, user education and application assistance to clients

* Manage Local Area Networks (LAN), Wide Area Networks (WAN), VPNs

* Manage client server and computer assets

* Monitor systems and advise IT management of failures, as well as assist in arranging for and executing corrective action plans

* Document purchases according to company policy and procedures

* Maintain software licensing and subscriptions

* Document daily operations and software

* Respond and follow up on customer-support problems

* Provide telephone support to staff as needed

* Provide occasional after-hours, on-call support as needed

* Troubleshoot a wide range of IT related issues, from Desktop and Server environments to Enterprise level networks

* Other special projects and tasks as assigned





IT Specialist Requirements:

* Requires associate’s degree or equivalent

* 3-4 years of related experience

* Strong interpersonal and communication skills

* Customer-service oriented

* Able to learn new technology

* Experience troubleshooting Level I technical issues

* Technical troubleshooting and analytical skills

* IT Systems / LAN administration experience

* Ability to learn new IT and networking systems quickly

* Strong background with Windows 7 desktops and a Windows network environment

* Proficient using Microsoft Office products including Outlook, Word, etc.

* Active Directory User and Computer administration


IT Specialist Preferences:

* Experience with Windows Server 2008 R2 and Windows Server 2012, NEC phone administration

* A+ or Net+ certifications

* Associate’s degree in MIS, or other IT-related field


Job Type: Full-time

Required experience:

·      IT: 3-4 years

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