IT Specialist

 

 

 

 

Primary

  • Answering technical calls and assisting end users
  • Set up, add, modify, or delete NT accounts in Server 2008 R2 Active Directory
  • Analyzing, repairing, and upgrading desktop and laptop computers running Windows and MAC operating systems
  • Setting up new computer systems and peripheral devices upon requests
  • Installing, configuring, and troubleshooting network switches, including WLAN devices
  • Adding/removing and troubleshooting various software applications
  • Install and troubleshoot various network and local printer issues
  • Image computer systems using standard computer images such as Symantec Ghost and disk duplicator device methods
  • Return all phone calls, emails, and texts within 24 hours

Secondary

  • Conduct documentation for all IT resolutions and write up user instructions for reference and training purposes
  • Perform miscellaneous job-related duties as assigned by IT Director
  • Available outside and onsite for all events requiring IT support and after-hours projects
  • Install, configure, and implement various network software and hardware applications
  • Assist support LANs, WANs, network segments, Internet, and intranet systems

General duties

  • Use the e-mail ticketing system to fulfill IT support requests for staff and academy faculty
  • Troubleshoot and resolve any reported network problems, server operating systems, network hardware, and application errors in a timely manner
  • Assist IT Director to ensure all software systems and the network infrastructure are up and running (minimize downtime to a low threshold)
  • Train end users on systems and applications

 Requirements:

·      Requires associate’s degree or equivalent

·      3-4 years of related experience

·      Strong interpersonal and communication skills

·      Customer-service oriented

·      Able to learn new technology

·      Experience troubleshooting Level I technical issues

·      Technical troubleshooting and analytical skills

·      IT Systems/LAN administration experience

·      Ability to learn new IT and networking systems quickly

·      Strong background with Windows 7 desktops and a Windows network environment

·      Proficient using Microsoft Office products including Outlook, Word, etc.

·      Active Directory User and Computer administration

 

 

 

 

Please click the APPLY NOW button to send in your application today!

Latest Media

Check out our latest sermons or see other videos and podcasts.