At Legacy Church we are committed to reaching the lost, changing lives, and most importantly, changing eternities. To help us achieve our Pastor's vision, we are looking for a highly motivated individual to join our team and make a real difference in our world.

IT Technician 

 

 

 

Primary

  • Answer technical calls and assist end users
  • Analyze, repair, and upgrade desktop and laptop computers running Windows and MAC operations systems
  • Set up new computer systems and peripheral devices upon requests
  • Install, configure, and troubleshoot network switches, including WLAN devices
  • Add/remove and troubleshoot various software applications
  • Install and troubleshoot various network and local printer issues
  • Troubleshoot computers
  • Return all phone calls, emails, and texts within 24 hours

Secondary

  • Produce documentation for all IT resolutions and write up user instructions for reference and training purposes as needed
  • Perform miscellaneous job-related duties as assigned from IT director or pastors
  • Be available outside and onsite for all events requiring IT support and after-hour projects
  • Install, configure, and implement various network software and hardware applications
  • Assist support LANs, WANs, internet, and intranet systems

General duties

  • Troubleshoot and resolve any reported network problems and desktop operating systems in a timely manner
  • Assist IT director and team to ensure all software systems and the network infrastructure are up and running (minimize downtime)
  • Train end users on systems and applications

Requirements

· 3-4 years of related experience

· Strong interpersonal and communication skills

· Customer-service oriented

· Able to learn new technology

· Experience troubleshooting Level I technical issues

· Technical troubleshooting and analytical skills

· IT systems/LAN administration experience

· Ability to learn new IT and networking systems quickly

· Strong background with Windows 10 desktops and a Windows network environment

· Proficient using Microsoft Office products, including Outlook, Word, etc.

· Active directory user and computer administration helpful

· Willing to take courses to advance self-worth, as related to your job

 

 

 

 

 

Please click the APPLY NOW button to send in your application today!

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